Like many people, I buy from Amazon, every now and then, not weekly like some addicts. I try to support my local businesses but sometimes the local places just don't have what I want. The pandemic doesn't help either. Getting the stuff delivered to me is convenient, especially since there's an Amazon Locker at my nearby 7 Eleven. Porch pirates ruin the experience and I once lost a package so now even if I have to pay extra for the Locker I still go with it.
One thing I dread about though is returning stuff to Amazon. I haven't had the need to do so, until this week. In my mind, that involves finding some box that would fit the items, pack the items, contacting the seller for some authorization paperwork, print or write the return address, then finally take the package to the post office, which the past few times when I went there on the weekend the queue was long. Not at all an attractive prospect. Recently I bought some third-party remote controls for my Wii console and they wouldn't stay synced. I had to sync them each time the Wii is powered on. I was glad to find out that it was a rather smooth process to return them.
I had a month to use the product before it's ineligible for return. I heard about Kohl's store being physical pickup points for Amazon but didn't know that they process returns there as well. 7 Eleven places also handle returns, except the available choices are few, nowhere near where I live. Kohl's is not as close but I could use a nice walk, some excuse to get out of the house once in a while. Although the return process for Kohl's clearly mentions no need to pack up the items, I thought since I had a printer and a padded envelope from a different, recent Amazon purchase I would pack the items up. It turned out to be unnecessary, or probably detrimental to the process in use by the person doing the returns. She asked me to cut open the packaging and then she did her usual things. So much for trying to re-use stuff. I guess Amazon has their fixed process, or the person doing the work just didn't know what to do when the items are already packed. Whatever, a day or two later I got credited for the purchase on my credit card.
I did notice a small pile of used Amazon boxes by the entrance to Kohl's. The boxes are probably from people who picked up their stuff and then didn't want to deal with proper disposal of them at home. If you need a box, Kohl's by Caesar's Bay should be a place to check out.
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